How Can We Help You?

Koobit is a comprehensive hotel management software designed to streamline operations, enhance guest experiences, and maximize revenue for hotels of all sizes. Our platform includes features for reservation management, guest management, housekeeping, reporting, and more.

Koobit is designed for a wide range of hospitality businesses, from small bed and breakfasts to large hotel chains. We offer different plans to accommodate the needs and budgets of various property sizes.

Koobit stands out for its intuitive user interface, comprehensive feature set, and excellent customer support. We've built our platform based on real feedback from hoteliers, focusing on solving the actual challenges faced in day-to-day operations.

Yes, Koobit is a cloud-based solution, which means you can access it from anywhere with an internet connection. There's no need for expensive hardware or complex IT infrastructure.

Yes, Koobit is fully responsive and works on all devices. We also offer dedicated mobile apps for iOS and Android for an optimized mobile experience.

Koobit includes a wide range of features such as reservation management, guest profiles, housekeeping management, reporting and analytics, payment processing, channel management, and more. The specific features available depend on your plan.

Yes, Koobit offers a channel manager that integrates with major OTAs like Booking.com, Expedia, Airbnb, and more. This allows you to manage all your bookings from a single platform and avoid overbookings.

Yes, we offer a customizable booking engine that you can embed on your website to accept direct bookings. This helps you reduce commission costs and build direct relationships with your guests.

Yes, our Enterprise plan includes multi-property management features that allow you to manage multiple hotels from a single dashboard with consolidated reporting.

Yes, Koobit supports multiple languages and currencies to accommodate international hotels and guests from around the world.

Koobit offers three main plans: Starter (₹999/month), Professional (₹2999/month), and Enterprise (custom pricing). The right plan for you depends on your property size and specific needs. Visit our pricing page for detailed information.

No, there are no setup fees for our standard plans. For Enterprise customers with custom requirements, there may be implementation fees depending on the complexity of your setup.

Yes, we offer a 10% discount when you choose annual billing instead of monthly billing.

Yes, you can upgrade or downgrade your plan at any time. When upgrading, the new features will be available immediately. When downgrading, the changes will take effect at the start of your next billing cycle.

Our standard plans are month-to-month with no long-term commitment. Enterprise plans typically have a minimum 12-month commitment.

Most hotels are up and running with Koobit within 1-2 weeks. Our team provides comprehensive onboarding support to ensure a smooth transition. The exact timeline depends on the size of your property and the complexity of your requirements.

Yes, we provide tools to import your existing reservations, guest data, and inventory. Our team can assist with data migration from your previous system.

Yes, we offer comprehensive training resources including video tutorials, documentation, and webinars. Professional and Enterprise plans also include personalized training sessions.

Yes, Koobit offers integrations with popular PMS systems, booking engines, payment processors, and more. Our API also allows for custom integrations with your existing tools.

Since Koobit is cloud-based, you only need devices with internet access and a modern web browser. We recommend using the latest versions of Chrome, Firefox, Safari, or Edge for the best experience.

We offer different levels of support based on your plan. Starter plans include email support, Professional plans add chat support, and Enterprise plans include phone support and a dedicated account manager.

Our support team is available Monday to Friday, 9 AM to 8 PM EST. Enterprise customers receive extended support hours and emergency support.

Yes, we have a comprehensive knowledge base with articles, tutorials, and FAQs to help you get the most out of Koobit. This is available to all customers 24/7.

Yes, we regularly host webinars and training sessions for new features and best practices. These are available to all customers.

We welcome feature requests from our customers. You can submit your ideas through our customer portal, and our product team regularly reviews these suggestions for future updates.

Yes, we implement industry-leading security measures including encryption, regular security audits, and compliance with GDPR and other regulations. Your data is stored in secure, redundant data centers.

Yes, Koobit is fully GDPR compliant. We provide tools to help you manage guest consent, data access requests, and the right to be forgotten.

Koobit uses PCI-compliant payment processors to handle all credit card transactions. We never store full credit card details on our servers.

Yes, we have comprehensive disaster recovery and business continuity plans in place. Your data is backed up regularly across multiple locations to ensure it's always available.

You retain full ownership of all your data. We only use your data to provide and improve our services. We never sell your data to third parties.